Shipping Policy

Shipping Information

Shipping information for orders placed on viviaora.com.

Shipping options and charges

Enter your delivery address at checkout to see the shipping methods and charges available for your order. Review the selected method and order total before payment.

Confirm your destination before ordering

If checkout does not show an available shipping method, or if you need help confirming a destination, contact sales@viviaora.com before placing your order. Include the product model and destination country or region.

Processing and delivery estimates

For a model-specific processing or delivery estimate, please ask us before ordering. Provide your model, configuration and destination country or region so we can check the information relevant to your purchase.

Existing orders

For dispatch, tracking or delivery questions about an existing order, email support@viviaora.com with your order number and question. Please do not post your address or order details in public comments.

Purchases through another sales channel

If you buy through Amazon or another sales channel, check the shipping information shown for that specific listing and checkout. Do not assume the options are identical to those on viviaora.com.

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