Support
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Manuals & setup
Check the exact model and version before assembly and operation.
Find a manual →Product help
For setup, controls or replacement parts, include your model and version when contacting us.
Contact support →Orders & delivery
Read our delivery and return policies before placing an order.
Shipping · ReturnsProduct manuals
Download product manuals and technical documents. Please check the model and version before use.
SPM-L User Manual
Download PDFOnly the English SPM-L manual is currently listed. For SPM-M, Ultra-Quiet or another hardware revision, request the matching instructions.
Common questions
Which SPM-L colors and stands are available?
Red and Space Gray each offer a black or silver stand. Black comes with a black stand; Silver comes with a silver stand. All six configurations have the same specifications and $385.00 price.
Where do I learn about the controls and modes?
Start with How It Works, then use the manual for your exact model and revision.
Is delivery discreet?
Orders use plain, unmarked packaging. See the shipping policy for delivery details.
How can I get product or order help?
Contact us with the model, revision and a description of the issue. For an existing order, include the order number.